One of the main reasons why sent items are not getting reflected in the sent folder is because the mail you have drafted and sent is not yet sent due to the abrupt closing of the Outlook application.Why is my Sent Mail not Showing in Outlook?īelow are the few reasons which cause sent emails not showing up in the sent folder in Outlook. In addition to that, we have also provided a few quicks tips to never lose sent items and data from the sent folder. As well as why sent folders is missing in Outlook and we will also discuss how to recover sent items in various versions of Outlook including Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019, and even Outlook 2021. In this article, we will be discussing what might be the reasons why Outlook is not showing sent emails. However, sometimes you are not able to find those emails or attachments in the sent folder. When you send emails or attachments to anyone in Outlook, by default it is saved in the Outlook sent folder. If you had to uncheck the box, click OK at the bottom.Outlook is one of the most widely used email applications across the globe. Make sure the option “When replying to a message that is not in the Inbox, save the reply in the same folder” is NOT CHECKED. Click on Mail in the left menu and then scroll to find the Save messages section. To ensure that Match My Email can match Sent emails, Users would need to confirm this setting is disabled (i.e.
Therefore, with this setting enabled, sent messages are essentially hidden from Match My Email and never brought into the Email Cloud for matching. In most cases, Users have Match My Email configured to only select the Inbox and Sent Items folder for importing. When this is enabled, the message is never placed in the Sent Items folder but instead only exists in the subfolder where the original email is stored. There is an optional setting in Microsoft Outlook that will allow you to save replied messages to an email in a subfolder, into that subfolder.
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